Co-sourced IT Support

QuoStar's co-sourced IT support can include:

• Tailor-made service – A combination of 1st, 2nd and 3rd line support and systems management teams to fit your requirements.
• A joined-up approach – Share access to our Service Desk, change management and documentation solutions.
• Experts on demand – An allocated specialist support team and dedicated systems manager.
• Support when you need it – a 24x7x365 service with stringent SLAs.
• Measurement and reporting – Continual, proactive and enterprise-grade monitoring and reporting solutions.
• Security – We take responsibility for the safety of our operations and the systems we manage for you.

Why choose QuoStar for co-sourced IT support?

• Outcome Assured™ – Our IT service is the heart of what we do. We always deliver on our promises and that’s guaranteed.
• Sector-specific – We have in-depth knowledge of the challenges and opportunities within different sectors, allowing us to provide an advantage beyond the simple technical elements.
• Your own dedicated team – You get your own technical team alongside a sector-specific systems specialist and Director-level contact.
• Certified and qualified – Our teams work to best-practice frameworks including ITIL, ISO 20000, and ISO 27001 to deliver you a premium service.
• Internal IT team feel – We view ourselves as an extension of your team and through working with us, we trust you will see us in the same light.
• Continually evolving – We aim to ensure our co-sourced IT support offering is always suitable for your objectives and needs. We are 100% committed to continual improvement and certify ourselves to ensure it.

Extend your IT team’s capabilities and help them to deliver excellence.