Blog

In the press: Is 2012 the year of democratisation?

/ Technical
Last updated on April 16th, 2020

is 2012 the year of democratisation

At the start of a new year VitAL takes the temperature of the IT world. Editor Matt Bailey speaks to some leading lights in the industry and detects a hint of the ‘Arab Spring’ abroad with democratisation on the cards.

It seems that wherever you go in the world, 2012 is going to be a tough year and the IT world is no different, but the straightened circumstances provide a golden opportunity for IT departments to prove their mettle to the rest of the business by delivering increasing value and efficiency through emerging technologies like the cloud and the ‘consumerisation’ of IT.

BYOD

“The ‘bring your own device’ (BYOD) trend will alter the way that the Service Management industry operates,” comments Rixon. “BYOD, whilst revolutionary and offering increased ease of use for employees, can lead to the risk of non-IT managers purchasing IT solutions. The advent of cloud computing only serves to accelerate this trend as employees purchase and use cloud-based applications more frequently, but the reality is that non-IT managers can fall foul of their own inexperience when it comes to the intricacies of IT procurement and the ongoing management of the technology. Service Management professionals will therefore have to adjust accordingly.”

There are other points of view of course. Asked how far consumerisation will go and what effect it will have on the business, Robert Rutherford, MD of IT consultancy, service and support company QuoStar Solutions, is far more circumspect: “There aren’t many IT leaders who would allow uncontrolled consumer devices access to the corporate network,” he warns. “You’ll see some marketing push from the thin-client and security industry but I don’t believe you’ll see significant growth, maybe some in 2012 but it will drop back going forward. You rarely see first wave success in IT.”

The democratic revolution of BYOD is far from being the only issue on the table. Our correspondents noted a range of issues that were of importance and clearly those that address the economic climate are crucial.

Robert Rutherford sees one in particular as especially helpful. “There are numerous ways IT can help the business at this time,” he says, “but cloud services can certainly deliver significant savings across the board, but beware of hidden risks and costs. Outsourcing of the IT operations within a business can certainly reduce costs, and will often improve service. It all depends on your vendor selection – choose the right partner and you are a hero, choose the wrong one and the consequences can be career-affecting.”

Cloud computing

The cloud remains one of the principal routes to reduced overheads and the case has been made numerous times in these pages for a Software as a Service (SaaS) approach. Matt Davies, director of product marketing at business process management specialist Cordys predicts that: “More of the middleware market will move from on-premise solutions to the cloud in 2012. At this stage, there doesn’t seem to be a specific preference for public, private or hybrid solutions but we may see this change in the coming months.

Robert Rutherford is also cautious about the cloud, he says, “Cloud and mobility will grow significantly but will still remain relatively disjointed. Rationalisation is needed within both markets, along with proven success stories. The threat landscape is also getting enormous so it’s likely that we’ll see some big security scandals.”

Source: VitAL Magazine
QuoStar receives prestigious Employer Recognition Scheme (ERS) Award

QuoStar has achieved the silver Employer Recognition Scheme (ERS) Award as part of its work with the Armed Forces Covenant. Following QuoStar’s attendance at a CTP Careers Fair in Newbury in March 2018, Chairman Dr John Knowles signed the Covenant on behalf of the business at a military event in Bournemouth. As a result, QuoStar […]

/ Technical
The Cloud Migration Guide – Part 2: Risks and rewards of a cloud migration

Choosing to migrate some or all your business systems to the cloud can provide a significant return on investment. However, as it is with all significant IT projects, a cloud migration is not without its risks, whether moving into a private cloud or a public cloud, such as Microsoft Azure But just because there are […]

/ Technical
In the press: Will Microsoft’s mobile gamble pay off?

Steve Ballmer has made a few gambles in his time as CEO at Microsoft. Sadly, not all of them have turned up trumps: Zune, aQuantive and Vista are all significant failures in the company’s history. There is a unifying thread running through some of those failures, and that is Microsoft’s desperation to get in on […]