Job Overview

• Title: Sales Support Coordinator
• Team: Sales
• Reports to: Sales Support Team Leader
• Location: Bournemouth
• Salary: £20,000 – £24,000 DOE

We are seeking a highly motivated and organised Sales Support Specialist to join our sales team. As a Sales Support Specialist you will be responsible for providing support to our sales team in all aspects of the sales process, including sales quotations, deal registration, renewal management, client engagement, and order processing. The successful candidate will be a self-starter with excellent communication skills and the ability to work independently as well as part of a team.

Key Responsibilities

Provide administrative support to the sales team, including but not limited to preparing proposals, contracts, and presentations.

• Research and qualify new sales leads through various channels, such as social media, industry events, and online databases.
• Maintain accurate and up-to-date records of customer interactions, including contact information, sales activities, and feedback.
• Respond to customer inquiries and provide timely and accurate information about our products and services.
• Manage order processing, including order entry, invoicing, and shipment tracking.
• Maintain a thorough understanding of our products, services, and industry trends to provide exceptional customer service and support.

Essential experience, skills and qualifications

• 1+ years of experience in a sales support or customer service role
• Excellent organisational, communication, and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office Suite and CRM software
• Knowledge of sales and marketing principles and practices
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn and take on new challenges

This role is suitable for someone who:

• Is driven, flexible, approachable, and genuine with a can-do attitude
• Focuses on details and consistently delivers excellent, high-quality work
• Is eager to continuously develop their skills and view this position as a stepping stone toward a full sales role, if desired
• Is available to work full-time from an office