FAQs

What If We Already Have a Tape Backup System?
Using a tape backup system and QuoStar Secure Backup (QSB) offers the best of both worlds. Critical files, including customer information, databases and financial data can be kept on the remote online backup system. The tape or disk system can be used to create a full backup of the entire system once or twice a month, instead of on a daily basis. The tapes and drives will last longer and require less maintenance and you won't have anywhere near the amount of administration, i.e. tape changes, taking data off-site, etc.

How Long Will a Remote Backup Take?
Offices with high-speed Internet connections should find this service comparable with tape drives. Typically based on our average customers ADSL incremental backups take 2 to 4 hours. The initial backup can take several nights to complete. We typically recommend backing up the most important files first and then selecting other files as the backup progresses. Or, the initial backup can be run over the weekend. Also, we can come to your office and make the initial backup if you have a large backup and a poor connection.

Onsite, Offsite -- What's the Difference?
Basically, remote backups work like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer being backed up, a remote backup sends encrypted file data over the Internet to a computer file storage system safely off-site.

This usually happens at night while your business is closed and nobody is using the system. It's completely automatic.

Why Are Remote Backups Considered More Beneficial?
The data is immediately stored off-site using an automated backup system, thus protecting you from loss of data through a fire, theft, etc. Only an Internet connection is needed, so no expensive backup devices and tapes.